Last Updated: [Date]
At Golden Vitality CBD, we are committed to maintaining the highest standards of editorial integrity and providing accurate, informative, and unbiased content to our readers. We welcome feedback and take all complaints seriously. This Editorial Complaints Policy outlines the procedure for lodging a complaint about our editorial content.
Making a Complaint
If you believe that our content breaches journalistic standards, contains inaccuracies, or violates ethical guidelines, please follow the steps below to submit a complaint:
Contact Information
Submit your complaint via email to complaints@goldenvitalitycbd.com. Include “Editorial Complaint” in the subject line.
Provide Details
Clearly outline the specific content or article in question, detailing the nature of your complaint and specifying the aspects you believe are inaccurate or in violation of our editorial standards.
Include Evidence
Provide any supporting evidence, such as links, screenshots, or references, that can help us understand and address your concerns.
Your Information
Include your name, contact information, and any relevant affiliations or expertise that may assist in evaluating your complaint. Anonymous complaints will be considered, but providing your details helps us communicate with you during the investigation.
Complaint Handling Procedure
Receipt of Complaint
Upon receiving your complaint, we will acknowledge it within [X business days] and provide you with a unique reference number for tracking purposes.
Investigation
Our editorial team will thoroughly investigate the complaint, considering the evidence provided and consulting relevant sources if necessary.
Response
We aim to respond to complaints within [X weeks]. Our response will outline the findings of the investigation, any corrective actions taken, and an explanation of the outcome.
Appeal Process
If you are dissatisfied with our response, you may request a review by sending an appeal to appeals@goldenvitalitycbd.com. Include the reference number assigned to your initial complaint.
Editorial Corrections and Clarifications
If errors are identified in our content, we are committed to promptly correcting them and providing clarifications where necessary. Corrections will be visibly displayed within the relevant articles.
Review and Updates to this Policy
We regularly review and update our Editorial Complaints Policy to ensure its effectiveness. Any changes will be reflected in the last updated date at the beginning of this document.
Contact Information
For editorial complaints or inquiries related to this policy, please contact us at complaints@goldenvitalitycbd.com.
Thank you for helping us maintain the integrity and quality of our content at Golden Vitality CBD.